How to Delete Photos from Google Business Profile?

Customers prefer to purchase from businesses with good Google business profiles. With good GMB, the chances of a purchase increase by 50 percent. So, it is necessary to manage a good Google business profile.

Do you ever encounter a situation where you want to remove photos from your Google business profile? Sometimes, businesses want to replace the old images with the new ones. Sometimes, a user posts a picture of low quality on their business Google profile, which lowers their business value, so you want to remove that photo.

Now, can you delete a photo from your Google business profile? The answer is yes. You can remove the pictures you posted, but you can not remove the images that customers posted. However, you can report them. Let’s explore both options in detail.

Procedure For Desktop Users

• Open the Google My Business profile website and log in to the account from which you want to remove the photo.
• Click on the “photos” that appear on the left side. This will open all the images that you have posted.
• Now, scroll and select the photo you want to delete.
• Click on the photo to view the entire screen.
• Trash icon will appear in the upper right corner.
• Click on the trash icon, and the photo will be removed.

Procedure For Android/iOS Users

• Open the Google My Business app.
• Click on the “profile” button at the bottom.
• Now, click on the “photos”.
• All photos will appear on the screen; scroll down and select the photo you want to delete.
• Click on the three-dot menu that will appear in the upper right corner of the photo.
• A small window will appear with various options. Click on the “delete photo” button.
• The photo is deleted.

Reasons to Delete Photos Posted by Customers

Most of the businesses want to remove the photos posted by the customers. The reason may be:

• Photos posted by the customers are not good and sharp and gives bad impression of your business aesthetics
• The photos do not align with your business mission and vision

How to Delete Photos Customers Have Posted?

You can not delete the customer photos immediately. You can report them to Google, and they will delete them. Google may allow customers to post pictures and not allow you to delete them because of the honest reviews.

However, if any image from the customer violates the policy and affects your business, you can report it, and Google will take action. This process takes time. The procedure is given below.

Procedure for Desktop Users

• Sign in to Google My Business
• In the case of a multi-location business, select the location for which you want to delete the photo.
• Click on the photos, select one, and you will see a flag icon at the top right corner. Click on the flag icon.
• A small window will appear with different options. Google will then demand that you choose a reason for deleting the photo.
• Select any appropriate reason and submit.

Procedure for Android/iOS Users

• Open the Google My Business app
• Click on photos and select the one specific photo you want to remove.
• Click on the flag icon on the upper bar, choose any reason to report and submit.

How much time Google Take to Remove the Photo?

Google may take a few days to a few weeks to review a flag photo and delete it permanently from your profile. If you have verified your Google business profile, it may take less time. Moreover, giving an appropriate reason also speeds up the process. Another way to remove photos from a Google team in less time is to make several less-time requests. The Google team analyzes the issue and deletes the photo.

You can also read more: How to change Google My Business Profile?

What should be done if Google does not remove customer photos?

If Google is not deleting your photo after reporting and flogging, contact Google My Business Support. Upon personal request, they can speed up the process, and your issue can be resolved within a week. However, this is just an estimation time, and the exact time may vary.

If a customer posts a negative photo that affects your business and Google is not taking action, you can also tackle this with a helpful tip. A tip to tackle this issue is to add a lot of new photos. Yes, add too many good-quality images to offset the impact of that one negative photo.

The Process for Selecting and Removing Photos in Bulk

Google business profile has no such option. You can not remove bulk photos once. However, you can contact Google business support. Choose any option (phone, mail) and explain your problem precisely, but clearly. If the team considers it, they might allow you to delete bulk photos from my business profile. Besides this, some third-party tools allow bulk photo removal from Google’s business profile. These tools are

• Yext
• BrightLocal
• Moz Local

Tips to Handle Your Google My Business Photos

Managing Google Photos is very essential for your business listing and ranking. Therefore, pay deep attention to the photos for your Google business profile. Some tips and tricks to handle the GBP photos are given below.

• Always use new and updated photos.
• Engage with the customer photos.
• Divide the photo sections appropriately, such as interior, exterior, and team photos.
• Ask the satisfied customers to post images in GBP.
• Make sure that the quality of the photos you post is good.
• Your photos should follow Google’s policy and not breach GBP regulations.
• Always check the photos weekly or bi-weekly, flag any negative images, and report them immediately.
• Replace outdated photos with new images.
• Ensure that images meet your brand vision and identity. Consistency in photos, colors, and fonts helps to maintain branding.

Summary

GBP photos play an important role in your Google business listing appearance, so it is essential to manage Google business profile images. If you want to remove any old or inappropriate photo posted by a customer, you can do so.

You can remove your own posted photo immediately, but you can flag the customer’s posted photo, which means that you report the image to Google, and the team will take action and remove it after analyzing it within a few days.

Frequently Asked Questions